Lean UX

Metadata

• Author: Jeff Gothelf and Josh Seiden
• ASIN: B0074KA0A4
• Reference: https://www.amazon.com/dp/B0074KA0A4
• Kindle link

Highlights

Problem statement template Problem statements are made up of three elements: The current goals of the product or system The problem the business stakeholder wants addressed (i.e., where the goals aren’t being met) An explicit request for improvement that doesn’t dictate a specific solution Template [Our service/product] was designed to achieve [these goals]. We have observed that the product/service isn’t meeting [these goals], which is causing [this adverse effect] to our business. How might we improve [service/product] so that our customers are more successful based on [these measurable criteria]? — location: 516